#TeamNRWDay - Customer Experience & Engagement team landing page

Closed 17 Jun 2022

Opened 13 Jun 2022

Overview

Croeso i dudalen lanio diwrnod #TîmCyfoeth y tim Profiad Cwsmer.

Mae'r tîm Profiad Cwsmeriaid ac Ymgysylltu yn rhan o Gyfarwyddiaeth CMC ac yn cael ei arwain gan Naomi Lawrence, Pennaeth Profiad Cwsmeriaid ac Ymgysylltu.

Cliciwch isod i weld a lawrlwytho ein ddogfennau allweddol:-

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Welcome to the #TeamNRW Day landing page for the Customer Experience team. 

The Customer Experience and Engagement team is part of the CCC Directorate and is led by Naomi Lawrence, Head of Customer Experience & Engagement. 

Click below to view and dowload our key documents:- 

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  Customer Experience & Engagement strategy

 

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   ICS Panel survey report 2021

 

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  Adfywio / Renewal customer feedback report


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  National Principles for Public Engagement - these will formally be launched at Gofod3 (WCVA's flagship event) on 20th June. 

 

Galwch draw i dudalennau Profiad y Cwsmer ar y fewnrwyd i ddarganfod mwy am strwythur ein tîm, rolau a’n gwaith:

Pop along to the Customer Experience intranet pages to find out more about our team structure, roles and our work: 

News and Events Customer Experience (sharepoint.com)

Events

Areas

  • Aberystwyth Bronglais
  • Aberystwyth Canol/Central
  • Aberystwyth Gogledd/North
  • Aberystwyth Penparcau
  • Aberystwyth Rheidol

Audiences

  • English

Interests

  • Engagement
  • Customer Experience
  • The Hub
  • Customer Journey Mapping
  • Consultation
  • Stakeholder Management